From: Boggess, Cynthia
Sent: Tuesday, April 06, 2010 11:48
AM
To: Alan Meyer
Cc: Osei-Poku, William
Subject: RE: CMS Import Utility Error
Alan,
I just retrieved a new batch of citations, left my computer for 2 minutes, and then got this error when I tried to open the first record in the list by double clicking.
-----Original Message-----
From: Alan Meyer [mailto:vrmeyer@comcast.net]
Sent: Tuesday, April 06, 2010 10:27 AM
To: Boggess, Cynthia
Cc: Osei-Poku, William
Subject: CMS Import Utility Error
Hello Cynthia,
I got the problem report from William.
Can you give me any more details about what you were doing and how I can
reproduce the problem?
What were you doing when the problem occurred?
Does it happen on a particular input record, or is there something
different about the record that it happens on from other records? Can
you give me record IDs for any of the records it happened on?
Is it a record that's already in the database, or one you are importing
from NLM but is not stored yet.
Are you attempting to enter or edit data in a particular field?
Does it happen when you press a particular key, e.g., the Enter key or a
Function key, or do something specific with the mouse?
It appears that the three screen images you captured have different
content as well as different error messages. Do they occur one after
the other, i.e., image001.png appears, then you click OK, the screen
changes and image002.png appears, you click OK and then screen 3
appears? Or are you able to do you do some work between the three
errors until you finally give up? Do the error messages appear in that
order, image001, image002, and then image003?
Thanks.
--
Alan Meyer
AM Systems, Inc.
Randallstown, MD, USA